Building beautiful, well-crafted homes at reasonable prices is only part of the story. At P&D Builders, service before, during, AND AFTER the sale is vital to assuring total customer satisfaction. Rest assured, your new custom home is in great hands.
Although we are very proud that our homes require very little warranty service, when situations do arise, you can rest assured that our full-time warranty manager is there to promptly service your needs. At P&D Builders, we make exceptional service a foundation upon which we build our company! Our custom homes are backed by the Building Industry Association of Central Ohio’s New Home Limited Warranty Agreement, which can be downloaded below.
At P&D Builders, it is our belief that the "dream" is not realized unless your home is delivered complete and on time. In short, your home will be delivered on or before the contract completion date or P&D will pay a “per diem” to the client until the closing occurs. Our volume allows us to retain the premium tradespeople in the industry. This, combined with our strong financial reputation and our “time proven” internal systems, allows us to make delivery commitments unique to the building industry
It is one thing to guarantee that your home will be completed on-time, it is something else altogether to also guarantee that your home will be completed 100% to your satisfaction. As a P&D customer, you will be assigned a member of our "detailing team." This team member will be at your complete disposal in the final two weeks prior to completing your new home. Their purpose is to tend to all of your needs: fine tuning, polishing, product testing and making sure attention is given to each and every detail related to your new home. Their goal is your complete satisfaction. At P&D Builders, we will not bring closure to your home until you sign-off, indicating that you’re 100% satisfied and your new home is 100% complete.